6.2.2.1 Understanding the problem
In CPS Process, the true understanding of problems or the contexts thereof will facilitate the
finding out of solutions. In this process, there are 3 sub-steps as follow:
Constructing opportunities
In this step, the learners will find out the problems by themselves. The group members mutually
set up general target that leads to problem solving. The instructors provide the topic for the
learners to search all relevant problems. The members of the group help one another to search for
the problems on the basis of their experiences, roles, and status. Thereby, everybody sees
problem solving as a way to construct opportunities. U-LMS system proposes a topic or an issue
in order for the learners to find out problems. Then the learners of each group try to search for
the problems as to their own knowledge and experiences. The tool used here is Group Discussion
via web board and online chat. The learners can work together even though they are in different
places and different contexts. When the group members post an issue on the web board, the
other members who have similar opinions will leave comments in the said issue so that there
would be as many issues as possible from the members. If the other members have different
issues to post, they can do so immediately. Whenever the group members leave their comments
in any issues, the system will notify the other members about this automatically. In this way, the
learners can still work together through their mobile device although they are in different places
and different contexts.