1. ACTIVITIES TO ENSURE EMPLOYEES’ SAFETY AND HEALTH
Activities on labour safety in the year 2013:
• Labour safety training for 100% of employees working in factories, plants and farms.
• Fire training and fire drill for 100% of employees.
• Personal hygiene and safety network (ATVSV) set up at 13 factories and 02 warehouses. ATVSV teams take charge of checking labour hygiene and safety at their workshops. This force is also in charge of propagandizing knowledge of safety and hygiene to their group members. These in-charge teams are frequently trained and make periodical reports.
Employees’ health care
• Health care divisions set up at all Vinamilk's fields of operation.
• Annual check-ups for hundreds of employees as per the collective labour agreement: once a year for male employees and twice a year for female.
• Anti-flu vaccination for all Vinamilk’s employees in the year of 2013.
• Accident and health insurance coverage provided in addition to the insurance program under the provisions of Vietnam's law in order to bring a better health care for all Vinamilk’s employees. This program has expanded for all employees since 2014. The insurance limit includes:
- 24/24 accident insurance for employees.
- Overall health insurance coverage: employees will be insured for both inpatient and outpatient treatment, maternity and dental care.
- As for deaths or injuries caused by work-related accidents: the value of insurance compensation is up to that of the last 30 monthly salaries.
- Health insurance coverage for relatives of the management board.
2. GUARANTY FOR EMPLOYEES’ RIGHTS AND BENEFITS
A mechanism of receiving and solving employees' feedback and complaints has been established and maintained. This includes:
• The Human Resource Department of the company and the Administration - Human Resource Division at all of its operating units
• Local trade unions
• Direct channel to receive information: compliance@vinamilk.com.vn
Trade unions and youth unions at each operating unit organize after-work entertainment activities for employees.
3. ACKNOWLEDGEMENT AND PROPER REWARDS FOR EMPLOYEES’ CONTRIBUTIONS
Vinamilk's pay scale is built upon the Merce system. Vinamilk monthly conducts employee evaluations based on the methods of Performance Appraisal and Management by Objective. The evaluation results are the basis of the decisions regarding annual salary increases and year-end bonuses.
In 2013, the average salary increase is 22.7%, higher than those of earlier years (2012: 18.5%, 2011: 10%).
4. EMPLOYEES’ TRAINING AND DEVELOPMENT
In 2013, Vinamilk spent VND 6.5 billion for the internal and external training programs.
The successive staff promotion program was organized to develop potential staff to fill the key positions in the company. This program brought opportunities for employees to be trained, challenged and developed in their career for their contributions towards the company. The program finished its 1st stage in 2013 and continues in 2014.
5. IMPACTS ON THE PARTNERS
Distributors
In 2013, Vinamilk started to support its distributors in purchasing the 24/24 accident insurance coverage for their sales teams working at the distribution locations. It is expected that in 2014, 100% of these distributors’ employees will be provided with this accident insurance coverage.