Every organization encounters confl icts on a daily basis. The confl icts cannot be
avoided, but it is possible to manage them in a way that we recognize them on time.
It is necessary to continuously track the organizational signals which point to their
existence.
If we do not react duly, this can lead to the situation that the confl ict itself man-
ages the organization. One of the more important determinants of productivity,
effi ciency and performance, and fi nally job contentment is also the confl ict as an
independent variable of organizational behavior. By systematic research of organi-
zational behavior we want to make a positive infl uence on dependent variables, but
fi rst we have to understand and get a good insight into individual elements of orga-
nizational behavior. By this paper we want to brighten the meaning of confl ict on
the organization, the confl ict process and possible confl ict management styles. We
will show the relationship between the level of confl ict and the impact on the orga-
nizational performance. The here mentioned facts are also tested on the research of
confl ict management styles, which are used by the employees in the four monitored
Slavonija-Baranja organizations, and we will also present their view on confl ict and
how much does the same have infl uence on successful course of business of their
organization.