Abstract. Human capital is the main asset of software organizations.
Knowledge has to be preserved and leveraged from individuals to the
organization. Thus, the learning software organization will be able to
continually learn and improve. Knowledge management has various
components and multiple aspects such as socio-cultural, organizational, and
technological. In this paper we address the technological aspect; specifically,
we survey the tools available to support different knowledge management
activities. We categorize these tools into classes, based on their capabilities and
functionality, and show what tasks and knowledge processing operations they
support.