All docs where sent with the package.
There are docs in a plastic pocket out side of the package and copies of docs for customs are present inside the box too. We followed the same practise as we would have historically and never had an issue.
I'll try get the soft copies sent through also.
Regards
Niall ODonohue
Performance Improvement Manager
Danone Nutricia ELN
Crn Clutha Valley Road & Craig Road
Greenfield Balclutha.