Inactive segments
When a reservation is affected by a schedule change, ticketing time limit action, flight cancellation
or other extraordinary circumstance, Lufthansa sends notification directly to the original booking
agent’s GDS queue. This notification communicates the change and directs the booking agent to
accept the changes in the passenger name record (PNR) and remove the inactive segments.
Changes to itinerary segment status resulting in inactive segments require action at least 24
hours prior to flight departure. This includes cancelling ticketed or unticketed segments with a
status code of UN, NO, HX, WK, WL, or WN. Also, please action or cancel where applicable all
unnecessary segments in your PNRs with the following status codes: UC, US and DS.