Hello P’Nong,
Regarding the 2 Capatouch (42026) RMA NCR 200019196/4500137518// SO# 16149
Customer Kistler Lorch is waiting for the a 8 D Report.
We have already Redelievered those 60001631.
The issues were the following:
1/ Serialnumber 420260073BC (window keeps closing and opening, seems like touch was not calibrated)
2/ Serialnumber 4202600215BC Touch doesn’t work in the left third. If you open the keyboard numbers ‘1-4’ don’t work
Can you please check with R&D who will provide this and send to me what actions have been taken?