Phase 4 This phase, the planning stage, is the point
at which the change process is defined and a final
draft of the plan is developed, taking into account
the force-field analysis, change agents’ status, staff
attributes and cost. A timetable is drawn up to
ensure cost‑effective implementation of the change
(Benton 1999) and each team member is assigned
a responsibility. At this stage, change agents might
consider some broad change strategies.