Nowadays economy must be understood as a global process. In this scenario, ICT can provide a
wide variety of benefits to different firms. More specifically, ICT can reduce business costs, improve productivity and strengthen growth possibilities. Besides, the adoption and implementation of ICT by firms can improve business cooperation, business relationships, quality and diffusion of knowledge. Hence, SMEs with an innovation philosophy are a powerful strategic tool.
Despite ICT is not a strategic resource itself, it is free available in the market and is valuable, difficult to imitate and non-sustituible (Barney, 1991). For this reason, ICT must be complementarily
exploited along with other business resources in order to get a source of competitive advantage.
The analysis of the strategic value of ICT must include not only the own technological features but also the individual adjustments of the particular firm to the organizational structure, capabilities, resources, incentive structure, facilitating interaction mechanisms to all elements performance conditioners and the possible contribution to a competitive advantage.
In this context, the present theoretical article constitutes a preliminary work, being necessary to contrast the observed findings empirically in order to define with a higher level of accuracy the role of ICT in the formulation and practical implementation of ICT. Furthermore, it is desirable that the incidence of the observed findings is contrasted against the business performance as well as the generation of competitive advantages.