A survey method was adopted for the study to find out users satisfaction of services Office of Academic Resources and Information Technology[ARIT]Songkhla Rajabhat University[SKRU]. The reason for the choice of the survey design was that it has the potential
to provide a lot of information obtained from quite a large sample of individuals. The target population for the study consisted of undergraduate students from seven departments who have been using the Library according to the usage statistics record in the ARIT. In all the population was (4,539) four thousand five hundred and thirty nine. The
departments were; Business, Health, Physical Education and Recreational Science, (HPERS), Basic
Education, Early Childhood and Development, Social Studies, Social Science, Home Economics
and Art and Graphic Design. All the aforementioned departments are located at the North campus.