• Option is required that user should be able to wave the charges of his department unit only and his waiving limit should be based on his role in the department unit. (Manager, Team Lead, Team member etc.).
• Like, the user of collection department unit can only waive the charges related to collection and cannot waive the charges of other department unit like registration fee etc.
• Option will be provided to configure the charge waive limit against the user based on his role. i.e. Manager can waive 10,000 Baht by each contract borrower, by specific time (Configurable), Team Lead can waive up to 5,000 Baht by each contract borrower, by specific time (Configurable) and Team Member can waive up to 2,000 Baht by each contract borrower, by specific time (Configurable) of their respective department unit.
• Function will be provided in the system to set shortfall amount for waiving, and if amount received from customer is less than or equal to short fall amount system will automatically waived the shortfall portion of the charge.
• Above criteria for charge waiving will be applied on the Waiving of "Overdue Interest" of the contract.
(Above criteria mean to all description on Gap. 5.41Charge Waiving)