It is difficult to find this location. No signage. Once we found the place the receptionist was a little quiet and didn't explain what was going to happen this evening. Just told us to fill out paper work, pick our package and wait in the waiting room. On the other hand the ultrasound technician was very friendly and introduced herself brought us to the room and explained everything to us. She narrated everything we were seeing during our visit and even too a little more time to see if she could get a better picture of him. I was 30 weeks at time of ultrasound. My family and I were pleased with the visit and I loved the teddy bear I purchased with my baby's heartbeat.