Secondary sources can provide much of the information needed on each of these issues. Sample sources along with an appropriate example are also identified in Chapter 7. In addition to the secondary sources, the entrepreneur may also decide that a market research initiative needed to secure more specific information on such variables as customer needs, competitive strengths and weaknesses, price, promotion, distribution, and product or service benefits. This market research project may add important valuable insights that can assist the entrepreneur in determining the most effective market position, setting market goals and objectives and determining what action programs are necessary to meet those goals and objectives. The steps in the market research process and the avenues available to the entrepreneur for obtaining assistance in this process are discussed later in this chapter