Dear Narapon,
Thank you for contacting Sephora.com regarding your recent order.
Our records indicate that your order was attempted, but not completed. The items you attempted to order should still exist in your shopping basket on Sephora.com indicating that the order did not fully authorize. You have not been charged for the attempted order nor has it been shipped. We invite you to attempt to place the order once more.
If you would like assistance with placing the order, our Beauty Advisors are available at 1-877-SEPHORA (877-737-4672).
Regards,
Audra
Sephora Client Services