Therefore, a nurse should remember that it is for a patient that he
fulfills nursing roles and responsibilities promoting the health of a patient. It behooves a nurse to foster positive relational communication that includes empathic understanding
because it appears essential to a positive nurse-patient relationship; a relationship that
affects patient outcomes. Research studies indicate a decrease in patient distress when
patients perceive nurses as empathic (Mansfield, 1973; Olson & Hanchett, 1997;
Williams, 1979). Therefore, if a patient does not perceive empathic understanding from
his nurse, he may be less likely to share valuable information which will adversely affect
the communication processes. It is unlikely that the level of trust needed to facilitate
open and honest communication will develop. It appears necessary that not only does the
nurse need to have empathic understanding but should be perceived as having this from
the patient’s point of view. Unfortunately, more research that measures empathy from a
patient’s point of view is needed.
Therefore, a nurse should remember that it is for a patient that he
fulfills nursing roles and responsibilities promoting the health of a patient. It behooves a nurse to foster positive relational communication that includes empathic understanding
because it appears essential to a positive nurse-patient relationship; a relationship that
affects patient outcomes. Research studies indicate a decrease in patient distress when
patients perceive nurses as empathic (Mansfield, 1973; Olson & Hanchett, 1997;
Williams, 1979). Therefore, if a patient does not perceive empathic understanding from
his nurse, he may be less likely to share valuable information which will adversely affect
the communication processes. It is unlikely that the level of trust needed to facilitate
open and honest communication will develop. It appears necessary that not only does the
nurse need to have empathic understanding but should be perceived as having this from
the patient’s point of view. Unfortunately, more research that measures empathy from a
patient’s point of view is needed.
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