business and
industrial relations strategies (see Hyman
1987). In the civil aviation industry,
organized labour is able to mobilize and
deploy considerable power resources by
virtue of the perishable nature of the
product/service and labour’s disruptive
capacity in the production process,
combined with the non-substitutability of
many occupational groups in the external
labour market. Pilots in particular have
demonstrated their capacity to rebut
managerial strategies on numerous