Dear Pornsakp ,
Kindly change the the status of this order in OMS to returned so that the customer is refunded. Also notify the warehouse team that since item was not delivered, the physical item will not reach the WH.
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Dee Marie Obedencia Nov 15 09:11
Dear Maetinee S,
Kindly change the the status of this order in OMS to returned so that the customer is refunded. Also notify the warehouse team that since item was not delivered, the physical item will not reach the WH.
Kindly refer to Manikandan Vijayaraghavan message below.
Thanks,
Dee
Manikandan Vijayaraghavan Nov 14 17:27
Dear Dee,
The status in OMS is delivered. So CS to change the status to returned so that the customer is refunded. Also notify the warehouse team that since item was not delivered, the physical item will not reach the WH.
Regards,
Manikandan
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Hi CS,
Please mark the parcel as returned as the seller did not shipped and proceed refund.
Hi Mani and eleonore,
There will not be any return parcel as the seller does not ship
Dear Pornsakp ,
Kindly change the the status of this order in OMS to returned so that the customer is refunded. Also notify the warehouse team that since item was not delivered, the physical item will not reach the WH.
-------------------------------------------------------------------------
Dee Marie Obedencia Nov 15 09:11
Dear Maetinee S,
Kindly change the the status of this order in OMS to returned so that the customer is refunded. Also notify the warehouse team that since item was not delivered, the physical item will not reach the WH.
Kindly refer to Manikandan Vijayaraghavan message below.
Thanks,
Dee
Manikandan Vijayaraghavan Nov 14 17:27
Dear Dee,
The status in OMS is delivered. So CS to change the status to returned so that the customer is refunded. Also notify the warehouse team that since item was not delivered, the physical item will not reach the WH.
Regards,
Manikandan
------------------------
Hi CS,
Please mark the parcel as returned as the seller did not shipped and proceed refund.
Hi Mani and eleonore,
There will not be any return parcel as the seller does not ship
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