delineate the scope of its services for the students it serves. This information
should be available to students who visit CAPS for individual or
group counseling as well as to faculty, staff, and students who regularly
refer students and need access to clear and concise information regarding
available services. The fact that CAPS generally provides short-term care
and can provide options for referrals to other care providers either through
Penn Behavioral Health or other sources should be communicated. In
those instances in which a referral is the best or preferred option assis- tance in navigating the healthcare insurance process should be provided.