Thank you very much for your continued cooperation.
We want to inform you that the guest did not accept the middle rate offered by you 750 THB.
452103201
Agata Kwiatkowska
2015-10-15
We understand that the discrepancy could have been caused due to many factors, and are always available to assist you with any situation.
In order to minimise the inconvenience caused to you, we would be happy to contact the guest on your behalf with a new offer from you. Please inform us of the best available rate that you can offer, and we will see if an agreement can be reached.
We would like to remind you that if you are unable to honour the reservation, we will be obliged to offer the guest an alternative accommodation of a similar or higher standard. Please be aware that you may be asked to cover these additional costs.
We appreciate your cooperation in helping solve this issue as soon as possible, and look forward to hearing from you within the next 24 hours.