The Establish technological developments process determines whether any technological
developments are occurring which, when viewed from a business perspective, could have an impact
on an organization and its information provisioning. Although the focus of business information
management is directed at business process requirements (the demand side), it is nevertheless also
important to have an insight into technological developments (the supply side). Any new features
which new technology offers, a supplier’s decision to phase out technology which an organization
uses, or the significant costs involved in a specific technology could have major implications for its
information provisioning.