Hi KPAC Team
Recently there has been confusion over the collections performed by Linfox. In the last week KPAC have begun sending through daily collection requests attempt to have orders collected more effectively. This change in sending the documents daily has been fantastic as it provides PBM with clearer visibility.
I have now initiated a collection schedule as per below which I will explain to you.
Komatsu Collections
Collection Day Invoice, Packing List close off
Monday 9:00am Friday
Wednesday 9:00am Tuesday
Friday 9:00am Thursday
Taking into account Linfox are unable to collect from KPAC on Saturdays collections will occur on Mondays, Wednesdays and Fridays. However invoice and packing lists must be submitted by 9am the previous day simply due to a line item entry needs to be lodged with Thai customs prior to goods entering the CEA Free Zone warehouse.
For example, if KPAC have a shipment ready on Thursday afternoon it will be collected on Monday as a collection on Friday requires the documents to be submitted by 9am Thursday.
Likewise if KPAC have a shipment ready for collection on Wednesday afternoon it will be collected on Friday as the documents have been submitted prior to the 9am Thursday close off.
In addition to the above schedule if KPAC have a urgent (not HOTSHOT) order that needs to be dispatched, Linfox can also collect outside of the Monday, Wednesday, Friday schedule providing prior notice is given.
There is no change to HOTSHOTS which are primarily collected by SKT.
I trust the above is clear for all KPAC, Linfox, CEA and PBM staff, however I am more than happy to visit KPAC and explain if any confusion remains.