1. 6pm is owned by Zappos, which in turn is owned by Amazon.
You may already know that 6pm is the sister site of Zappos, which in turn is under Amazon. Both Zappos and Amazon are known for their amazing customer service, so it’s natural to assume that 6pm also treats their customers the same way.
While we’re not saying that 6pm has sub-par customer service, 6pm is first and foremost a discount site that is focused on pricing and offering items at really deep price cuts. So while 6pm carries many of the same exact items and will most often ship from the same warehouse as its parent company, there are some things that will differ because of their price-centered and not customer-centered market positioning.