MY JOB
ASSISTANT EXPORT MANAGER
My Department is: Export Department
My manager is: Mr. Somnuk Krengthammakun
My job is:
• To assist team in supporting sales team/dealer, to solve the problems during the day and ensure operation smoothly.
• To prepare the necessary document for export (renew ASEAN Trade In Goods Agreement: ATIGA such as apply form AI, Form D, Form FTA / renew C/O form and etc.)
• To manage all the things that necessary for export process.
• To support sales team & dealer for preparing the marketing tools (sample, mock-up, catalogue or etc.)
• To follow up the forecast materials list from dealer and follow up with product manager for manufacturing lead time.
• To take off and make the quotation after receiving all information from dealer & sales team.
• To coordinate with Cad/Draft man for preparing the shop drawing following quotation.
• To coordinate with sales team & dealer about materials, payment term, mode of shipment and issue the PI.
• To coordinate with finance / warehouse for packing the materials.
• To prepare export document which require in each shipment, coordinate with freight forwarder for planning to dispatch the materials and send all document to finance or dealer.
• To support or solve any problem with sales team & dealer between installation.
• Undertake other ad-hoc duties as assigned.
I spend:
10% of time to assist team in supporting sales team/dealer, to solve the problems during the day
8% of time to manage all the things that necessary for export process
2% of time to take off and make the quotation process, submit the shop drawing
8% of time to follow up the forecast materials list and order the materials
13% of time to follow up the materials which we have ordered and make sure we will get it on time.
18% of time to follow up with warehouse team closely for packing the materials.
15% of time to prepare Invoice, Packing list (for export process) and all documents from Ostendo system
4% of time to coordinate between warehouse and freight forwarder for loading the materials.
18% of time to follow up export document which require in each shipment with freight forwarder.
4% of time to prepare the marketing tools, support or solver the problem and undertake other ad-hoc duties as assigned.
I know I've done a great job if:
• I can supervise and assist team to solve problems during the day so they can continue the operations smoothly.
• I can make export documents following received details correctly.
• I can closely follow up to reduce any delayed form work.
• I can be able to manage shipment to be dispatched on time.
• I can revert back with full information details accurately to partner and supervisors.
• Dispatch schedule
• Technical Information
• On processing schedule
•
• I can work as part of as dynamic team with a demanding workload.
• I have successfully and effectively shared the point of improvement with other team and work with other teams to improve operation related to my team’s work
The people I need to work with are:
Inside my function Outside my function
Export Manager
Export Sales
Export Officer
Cad/Draftsman
Sales teams
Marketing Team
Customer support team
Warehouse & Logistic team
Product management team
Accounting & Finance team
Install Direct
D&W
The Skills I need are:
Leadership & General skills Operating & Core skills Experience
• People management
• Effective communicator
• Knowledge management
• Personal Integrity
• Team Work
• Developing Self/Others • Customer Relationship Management
• Product knowledge
• Sales order process and documentation
• Negotiation Skill
• Communication Skill
• Interpersonal Skill
• Persuasiveness
• Work under pressure
• Problem Solving • Industry knowledge of building supply industry
• Understanding of customer needs
• After-sales support operations