Literature Review
Design Science Research Approach
Design science research is a technology oriented paradigm. Whereas natural science tries to
understand reality, design science attempts to create things to meet certain desired goals.
According to Hevner, March, Jinsoo and Ram (2004), design science research is increasingly
recognised as complimentary to behavioural science research in information systems.
Behavioural science enables development and verification of theories that explain or predict
human or organizational behaviour, while design science extends the boundaries of human and
organisational capabilities by creating new and innovative artefacts. Both paradigms are
foundational to the discipline as the intersection of people, organisations and technology
underpins all investigations. Behavioural science addresses research through the development
and justification of theories that explain or predict the impact of particular phenomena in an
organisation. Design science addresses research through the building and evaluation of artefacts
designed to meet identified organisational needs. The goal of design science research is change
and innovation with demonstrated utility.