We thus
derive the following design principles:
Improving collaboration
! Give queries a first order representationto serve as a
common point of reference during information seeking
and information provision.
! Provide means for communication and awareness
such as discussion and notification mechanisms.
Improving provision
! Seamless transition from information seeking to
information provision in order to achieve tight
integration and holistic support for user’s information
behavior.
! Provide different modes of information provision,
such as creating explicit information need descriptions,
annotations and adding new information easily and
without entry barriers.