Dear Khun Ian Cornwell
Good Evening!
Thanks you so much for your concern feedback.
We hope that you are fine.
We are sincerely apologise for the inappropriate incident that had occurs to you.
We do acknowledge that the delivery man actions was very dangerous on the road.
We had already inform our Head of the Messenger Department to take this action very seriously, he had been strictly warned about this matters.
Therefore we prioritize the people's safety on the main road and pavement.
Once again, we are sincerely apologise for inconsiderate behaviour on the road and the unpleasant action of the Delivery man.
Kindly, please feel free to let us know, if you have any other inquiries.