Digital is fundamentally changing the way
businesses and governments operate—from
how they interact with customers, citizens
and suppliers, to how they manage their
employees. New digital technologies
enable not only greater integration and
flexibility than ever before, but also the
ability for employees to have a greater
share of voice and ability to participate
in defining and even creating their
own work experiences. Digital is thus
poised to radically disrupt HR as usual
and redefine the future of the human
resources function in the next decade.