Who looks after dispatch? Temp wont hold anymore, what would be the corrective action on spot? If dispatch let this TMT gone
off to Store product will be spoiled. We’ve got milk sitting in 30+c in close containers all the way to the south 13-14 hours.
An immediate brief to dispatch team and also the FV XD is required. Please send the list of OJT and person to will be trained
next week on product handling/loading, including check list before dispatch.
For your awareness Store is monitoring the temp compliance and will channel claim to respective parties, which will be mainly transport.
If DHL is not team diligently managing this we will find a lot of claim back from Stores on code 3.