In this position paper, we have argued that software development is increasingly global, which makes the complexity of software development larger due to changing technologies, methods, geographical location and multicultural arrangements.
Knowledge management tools have the objective to reduce the problems of complexity in global software development. Through investigations of practices in organizational learning, we seek to reach a better understanding of how knowledge management tools and learning issues in general function in global software work. Such an understanding can give the software engineering community better abilities to see what kind of knowledge management practices and tools that are suitable for global development, as well as new insights on key practices from the open source community.