To measure the constructs, a seven point-Likert type scale, rang- ing from 1 = strongly disagree to 7 = strongly agree, was employed. Food & service quality measures consisted of two food quality, two physical quality, and two staff behavior items adopted from Dutta et al. (2007), Soriano (2002) and Ekinci (2001). Three items developed by Chaudhuri and Holbrook (2001) were employed to measure brand affect. To measure brand awareness and brand associations, this study adopted three items from Yoo et al. (2000) and Netemeyer et al. (2004), and three items from Gladden and Funk (2002). Self-congruence was measured with three items adopted from Sirgy and Su (2000). Three items proposed by Veloutsou and Moutinho (2009) were used to measure brand reputation. Finally, this study measured brand trust using three items from Delgado- Ballester (2004).