Situation: Mrs.Baker is at the bank.
Bank Officer:Good morning, may I help you?
Mrs. Baker: Good morning, I need to cash this money.
Bank Officer: Certainly, Ma’am. _______1_______
Mrs. Baker: Sure. Where should I give my signature?
Bank Officer: In this box, please. Do you bring ID card and your saving account book?
Mrs. Baker:Yes I do. _______2_______
? Please sit down and wait.
? Could you do me a favour?
? Could you please fill in this form?
? Do you want to cash money?
? Have you ever come before?