Chanel was often criticized for the lack of technical knowledge and very autocratic style of management. No one could deny, however, her strong business sense, which was acquired by her in a process of learning and gaining experience. In the beginning of her career the role of her partner Boy Capel was invaluable. He provided not only capital invested in her first boutiques, but also the strong business back-up for her. Coco Chanel wrote about him: "For me he was brother, father, my whole family.