b. replace commas after the states with semicolons
c. use dashes after the cities
d. either b or c
9. The company had _____ most profitable year ever.
a. it’s
b. its
c. their
10. The committee chair asked the members to meticulously review
the proposal.
a. correct as is
b. to review meticulously
c. meticulously to review
d. to review the proposal meticulously
Were you able to answer the questions? Compare your answers to
the following.
1. Did you add the title, “Implications of Computerizing Customer
Service,” to the article manuscript?
The correct answer is b. Because “of” is not a key word, it is not
capitalized. The title is in quotation marks because it’s an article title.
(Set book titles in italics.)
2. Every one of the associates needs training to keep current with
technology.
The correct answer is b. “Every” is singular and thus requires the singular
form of the verb need to maintain subject/verb agreement.
3. Head north because the winter special is only available in the
Northeast starting in January.
The correct answer is c. Northeast is capitalized because it’s a geographic
region, not a direction.
4. The administrator knew it was a problem, so he told his boss
right away.