We had a great stay the staff are exceptional and worth the stay in every way, the location is great - we had the club suite and came with cocktail hour at the lounge. We dined at Shang Palace which is very expensive but felt it is overrated.
The breakfast at the Next Cafe was fabulous every day with exceptional staff performance.
The only downsides to out stay was our executive suite bathroom had a awful sewage smell, and there was a light burnt out in the shower that was not replaced. Disappointing considering the cost, I will say again that the staff here in every position are amazing in customer service, there was not a moment where we were not greeted, asked if we needed anything, or provided exemplary service.