First of all we would like to thank you for staying with us and the feedback provided. We do take seriously into account for the comments from all the customers to improve our service.
The size of the bed we have for Luxury Studio room is a queen size bed which is 60x78x14inch by inch.
We apologise the information was not provided properly and will improve by making the information clearer for the customer when booking.
For any inconvenience you may have during your stay, please inform our reception which is 24 hours opened. We are happy to fix the problem immediately.
Tea, coffee and snacks are available 24 hours at counter in the lobby. We can serve to your room by calling the reception.
We are in full investigation why we had several food and drinks in the menu list not available and coming up with remedial plan urgently to have better performance.
We are planning to have sufficient stock and variety of drinks to make the customer attractive