1. Wai & Greet the guest.
In Thai : “ สวัสดีครับ/สวัสดีค่ะโรงแรม…… ยินดีต้อนรับค่ะ/ครับ ”
In English : “Good morning/Good afternoon/Good evening welcome to ……. Hotel”
2. Load laggage and escort to the reception counter.
3. Give the hotel information while escorting to guest room.
4. Open the guest room and load luggage into guest room.
5. Explain how to use yhe facilities in guest room.
6. Wish guest “Have a pleasant stay“ or “ Enjoy your holidays “