Various levels of the organization, including administrative, tactical and
strategic, can benefit from a systematic and formal knowledge management.
The administrative benefits include significant reduction in Human Resource
Management (HRM) workload, better planning of recruitment of employees,
personalized training of staff, and improvement in the retention of employees.
Knowledge management can provide the employees the necessary tools to auto
administer their data. An enterprise portal, for example, can provide the means
for employees to update certain data that concern themselves such as home
address, bank account and the like. As a consequence of the use of such a portal,
the HR department can be relieved of several administrative tasks and focus on
other relevant work. In addition, this process gives the employees a sense of
being in control of certain aspects pertaining to their personal information.