One dimension that added a great deal of complexity to the Helvetia Patria implementation relates to security and data protection. The company needs to transfer sensitive data between different channels by using Internet technology while accounting for varied protection rights and rules. The company was able to put technology in place that would limit data visibility to those with a right to know. It had to account for situations where some information, such as a client financial portfolio, might be able to be viewed by one channel but should not be seen by another channel.