YOUR PROFILE
Your knowledge, skills and experience include:
•Experience 8-15 yrs. of working in a customer-focused successful service industry, responsible for managing a large team.
•Interest in home furnishing as well as a curiosity about people’s life at home
•Strong experience of resolving customer complaints, resolving conflict and creating a win-win outcome
•Able to oversee 3 functions: Cashier, Service (shopping facility), Exchange&Return with total 80 staff
•Experience of setting and implementing action plans, setting budgets and following up goals
•Understand profit and loss and how to affect its result through their actions
•Ability to prioritise and organise own work and the work of others in order to make the most efficient use of time available
•Analytical and numerical skills are essential too
•Ability to communicate confidently and clearly in English
•Experience of taking commercial decisions based on local market information
YOUR PROFILE Your knowledge, skills and experience include:•Experience 8-15 yrs. of working in a customer-focused successful service industry, responsible for managing a large team.•Interest in home furnishing as well as a curiosity about people’s life at home•Strong experience of resolving customer complaints, resolving conflict and creating a win-win outcome•Able to oversee 3 functions: Cashier, Service (shopping facility), Exchange&Return with total 80 staff•Experience of setting and implementing action plans, setting budgets and following up goals•Understand profit and loss and how to affect its result through their actions•Ability to prioritise and organise own work and the work of others in order to make the most efficient use of time available•Analytical and numerical skills are essential too•Ability to communicate confidently and clearly in English•Experience of taking commercial decisions based on local market information
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