The research about the level of satisfaction is the popular topic that the researcher choose to do because the satisfaction is the important factor that can help the business are success especially business about service, we need to make the customer receive the high level of satisfaction because the thing that indicate the progress of business is the number of customer who using the our business. Therefore, all the organization should to study the truly factor that relate with the customer’s satisfaction for use it to manage the organization are effectively and receive the maximum benefit.