• Examine the task to be done and consider the fit among the human, computer, and task.
• Identify what obstacles exist for users in their attempts to accomplish their assigned tasks.
• Keep in mind the perceived usefulness and perceived ease of use from TAM.
• Consider usability. Examine the usage environment by creating use case scenarios that
depict what is going on between users and the technology.
• Use the information you have gained beforehand to figure out the physical and
organizational environmental characteristics. Design with prototyping to accommodate
diverse users and users with disabilities.