One day, an outside auditor observed the manager of the claims payment department taking her department employees
to lunch in a chauffeured limousine. The auditor was curious about how the manager could afford such expensive occasions
and was concerned that the cost of the lunch and the limousine were being paid for by the government. In speaking with the
vice president of finance, he learned that the manager was “one of the company’s best employees.” He also learned that she
had never missed a day of work in the last 10 years. She was indeed a very conscientious employee, and her department had
one of the best efficiency ratings in the entire company because of her outstanding management