Quality and Environmental COST Management here are numerous quality- and environmental-related activities, all of which consume resources that determine the level of quality and environmental costs incurred by a firm. Inspecting Or testing parts, for example, is a quality appraisal activity that has the objective of detecting bad products, whereas contamination tests are designed to measure the level of pollution. Detecting bad products and correcting them before they are sent to customers are usually less expensive than letting them be acquired by customers. Similarly, preventing contaminat1o and Waste from entering the environment is also usually less expensive. The objective of quality and environmental cost management is to find ways to minimize total quality and environmental costs. Interestingly, there are remarkable Similarities between the two approaches. Quality cost management will first be explored, followed by environmental COST management.