think we had discussed and stressed on this issues that it is your responsibility to ensure that your delivery officers (regardless of your own employees or your subcontractors) must strictly follow the rules and regulation imposed by our customers when delivering TE products on our behalf to customer premise. This non-conformance will definitely impact our performance to customers. So, a serious attention to comply with all the rules is definitely required. Please review and determine for the root cause and what will be corrective action as soon as possible (please make sure that your response are in the time line requested by customers.).