First of all, we are extremely sorry to cause you any inconvenience for your transaction usage. For the root cause of the issue, it is due to having IT Bug Error in the running of payment transaction from our Merchant System. However we fixed the error on the time that your transaction had come. Right now we do more security layer for the running error code and we promise that this issue will not happen it again krup.
Pls kindly accept our apology and if you have any further request information, pls kindly let us know na krup. We are prompt to serve you as always