am a little disappointed with this hotel. They have an ongoing renovation and I wasn't aware until i was woken up by the noise while I was resting. Upon check in, I was not told about the renovation, I think I should have been informed from the onset.
Also, the walls are very thin, therefore my rest was disturbed as I had very noisy neighbors who laughed and banged on tables the whole night.
Lastly, I left my luggages with the concierge and was surprised that they allow customers to go into the luggage deposit area. This is unusual for a hotel because the luggage deposit area should be out of bounds to even guest to protect our belongings. When I gave my feedback to the lady at the check out counter, I think her name is Aon, nothing was done about it, and my feedback was treated lightly.
This should be my first and last time staying with this hotel.
am a little disappointed with this hotel. They have an ongoing renovation and I wasn't aware until i was woken up by the noise while I was resting. Upon check in, I was not told about the renovation, I think I should have been informed from the onset.Also, the walls are very thin, therefore my rest was disturbed as I had very noisy neighbors who laughed and banged on tables the whole night.Lastly, I left my luggages with the concierge and was surprised that they allow customers to go into the luggage deposit area. This is unusual for a hotel because the luggage deposit area should be out of bounds to even guest to protect our belongings. When I gave my feedback to the lady at the check out counter, I think her name is Aon, nothing was done about it, and my feedback was treated lightly.This should be my first and last time staying with this hotel.
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