As listening comprehension is a complex ongoing process which involves the interaction of various factors, many learners find it difficult to comprehend spoken input and have little awareness of why that happens. Some studies further clarify the L2/FL listening problems encountered by listeners. For example, Flowerdew and Miller (1996) investigated EFL learners’ problems in listening to academic lectures. The problems reported by students included the fast speed of delivery, new terminology and concepts, difficulties in concentrating, and problems related to the physical environment. Goh (2000) examined real-time listening problems of ESL learners within Anderson’s (1985) three-phase model of language comprehension – perception, parsing and utilization. Most problems reported by learners were associated with perceptual (low-level) processing, such as word recognition and attention failure, while relatively few problems were linked to inefficient parsing and failure in utilization (high-level processing). Goh (2000) also pointed out that less proficient listeners have more problems with low-level processing. Meanwhile, Hasan (2000) investigated how Arabic EFL learners perceived their problems in listening. Although a range of listening problems pertinent to the factors of task, text, speaker and listener were identified,