Job Responsibilities :
Ensure the quality data uploaded and
- parameters used in the application are all up to date and fit the business environment /Need to involve with business requirements for application modification whenever required (12 parameters at the moment)
- Detect potential high risk agents and agency leaders
- Conduct fact findings and investigation on risk agents and leaders
- Identify root causes and solutions to improvement the situation/correct the behavior/disciplinary action
- With responsible business units, implement solutions within the set budget and implementation timeline
- Ensure that the targets of the implementation met
- With responsible business units, expand the correction plan also cover other areas that have the same problems
Identify areas to be investigated and develop inspection points
- Identify target group and coordinate with vendors to ensure that the program implemented within the budget and timeframe set
- Share the results to related business units for quality improvement
- Ensure that the responsible business units implement the improvement plans
Analyze situation of Free Look return and cancellation
- Identify possible sales manipulation or malpractice and solutions to improve situation
- Implement solutions within the set budget and implementation timeline
- Ensure that the targets of the implementation met
- Expand the correction plan also cover other areas that have similar problems
Lead Agency Sales Quality Control to analyze results of Welcome Call
- Identify possible sales manipulation or malpractice and feedback to responsible business units
- With related business units, identify solutions to improve situation and ensure
- Implement solutions within the set budget and implementation timeline
- Ensure that the targets of the implementation met
- Expand the correction plan also cover other areas that have the same problem
Job Requirements :
Bachelor degree in any disciplines
1-2 years of working (fresh graduates are encouraged to apply)
Good in public speaking , Communication skills
Good command of written and spoken English
Motivating and enthusiastic person
Mobility within country