These trends will likely continue to drive a growing
decentralization of businesses into networks of autonomous
units. Changes in the ways of working will require companies
to focus more on so-called “soft skills,” interpersonal
skills that dictate how people interact with others. Imagedriven
employer branding around topics like social and
environmental impact will become more important. The
demand for flexible working solutions will drive the industry to
make changes to its technological infrastructure and hence its
work/life balance models.