Dear Khun Nopprasit,
We are sorry to hear that the pump does not works well.
We need some information.
1. The pump run well (generate proper discharge & stable pressure, no
cavitation) initially for 10 minutes without any abnormal sound, etc.
2. Do your engineers hear any rubbing sound from the cold end –
impeller and volute?
3. Can they turn the shaft by hand now? Or can turn the motor fan by
hand
4. Once we know the cause of the problem – i) bearings? Ii) impeller
with volute?, etc. we will take proper action for it
5. How about the other unit of TC21 1x2x6 that purchased earlier? Is it
working well?
We will give you a solution after we receive your reply.
Best regards,
Araya